Question 1

How is the membership priced?

Accepted Answer

Membership starts at $299/month. If the peptide costs more than the base membership, the difference is shown before you confirm — never any surprises.

Question 2

How will I know if this fits?

Accepted Answer

Your assessment starts with what you want to feel different, what you have already tried, and what keeps getting in the way. The plan is reviewed before anything ships, and it can adjust when your needs change.

Question 3

Do I have to choose just one area?

Accepted Answer

No. Many members start with one and add a second once they feel the first one working. The assessment recommends what fits — your plan adjusts as you do.

Question 4

What if I don't feel a difference?

Accepted Answer

Tell us. We adjust. Most under-response is under-dosing — the same reason most members came to us in the first place. We start where others stop.

Question 5

How does shipping work?

Accepted Answer

Cold-chain shipped, in discreet, unbranded packaging. Tracking appears once the pharmacy releases the order.

Question 6

What's in the verification step?

Accepted Answer

Two things: a photo of a current government-issued ID (front and back) and a twelve-second video where you read a short consent sentence and say your name and date of birth. Review starts right away. If anything is off, a provider steps in before your shipment leaves the pharmacy — never after.

Question 7

What is "provider on call" and how is it different from the membership?

Accepted Answer

It is optional provider access for questions you should not have to guess through alone. $129/month gives one provider care room, $199/month gives two, and $299/month adds private 1:1 direct support. Not for emergencies. Cancel any time.

Question 8

What does "503A pharmacy compounded" mean?

Accepted Answer

503A pharmacies are state-licensed facilities that compound medications for individual members. Your prescription is dispensed for you specifically. Every vial includes a Certificate of Analysis from a third-party lab — sterility, potency, identity. We don't hide it; you can request the COA on any vial.

Question 9

Why is yours twice the standard potency?

Accepted Answer

Because under-support is one reason people keep feeling like nothing is changing. We build the plan around a clear intended effect, then keep the next step visible if something needs to change.

Question 10

Is this safe?

Accepted Answer

Compounded peptides carry the same considerations as any prescribed medication. We screen at intake, monitor through the membership, and adjust when something is off. The honest answer: nothing is risk-free. The provider on call exists for the gray areas. If you're pregnant, trying to conceive, breastfeeding, or have an active cancer diagnosis, we'll likely recommend you wait.

Question 11

Do you ask for medical records?

Accepted Answer

Sometimes — especially for hormone-adjacent areas (menopause, andropause). The intake includes a consent for our network to review records you upload, and to request additional information if needed. You can decline; certain recommendations may be unavailable without records.

Question 12

Who reviews my assessment?

Accepted Answer

A licensed provider in our network reviews every recommendation before any prescription is issued. The assessment is the input — the provider is the decision. Provider on call gives members a care room and direct support path for ongoing questions.

Question 13

Do I need to inject myself?

Accepted Answer

Most peptide therapy is subcutaneous — a tiny insulin needle, less sensation than a bee sting. Your first vial ships with supplies and a short video walkthrough. Members tell us the anticipation was worse than the act.

Question 14

Can I pause or cancel?

Accepted Answer

Yes, any time. No fees, no calls to retention. You can pause or cancel from your member account.

Question 15

Will my insurance cover this?

Accepted Answer

No. Compounded peptides are typically not reimbursable. You can submit receipts to FSA/HSA in many cases — we provide itemized receipts on request.

Question 16

Where do you ship?

Accepted Answer

All 50 U.S. states. We don't ship internationally yet. Florida is our home state and where the company is incorporated.

Question 17

Can I just buy the book?

Accepted Answer

Yes. $17. It's digital — yours instantly, read it tonight. Most members buy the book first and find themselves underlining the page that finally names what's been off.

Question 18

How do I reach a human?

Accepted Answer

Email a real address that real people read. Members get a member-only inbox that routes to the team during business days. Provider on call adds provider care rooms, and the $299 tier adds private 1:1 direct support.

Questions, asked plainly.